The Healthcare industry incorporates several sectors that are dedicated to providing services and products for improving the health of individuals. The healthcare industry in general includes the following:
The IT solutions that support HealthCare Industries are usually a mix of the best of breed applications supporting various business processes and functionalities. They are usually distributed across different regions geographically to support the business objectives. The IT solutions that support health care industries are often complex and are subjected to several compliances. The applications in the IT Landscape are composed of ERP applications and non ERP applications supporting individual business process from end to end, either spanning across or within each application. Arsin’s QA services and solutions for applications in health care domain has helped its clients to deliver high-quality health care by reducing costs and streamlining business processes.
Arsin's has always been on a path to provide a working environment where an exchange of innovative solutions and ideas help customers make better and more informed strategic decisions. Arsin wants its clients to gain greater visibility, get closer to its customers, or have Arsin look for answers to its challenges- the possibilities for engagement are numerous and varied.
Arsin provides its QA services to one of the largest pharmaceutical distributors in the United States. The pharmaceutical distributor is based in the United States and distributes health care systems, medical supplies and pharmaceutical products. Additionally the pharmaceutical distributor provides extensive network infrastructure for the health care industry, and was an early adopter of new technologies like bar-code scanning for distribution, pharmacy robotics, and RFID tags. It is a Fortune Global 500 company and the 15th largest company in the United States and uses SAP solutions for their ERP and other Enterprise requirements.
Arsin’s long association with pharmaceutical customers has helped in understanding the challenges faced today by the Health Care distribution companies. Health Care industry in North America has many challenges like
Visibility in health care - Visibility in healthcare is certainly vital! Not knowing the route by which pharmaceutical products make their way to the consumer can lead to risk in counterfeits.
Pedigree - A drug pedigree is a statement of origin that identifies each prior sale, purchase, or trade of a drug, including the date of those transactions and the names and addresses of all parties to them. Under the pedigree requirement, each person who is engaged in the wholesale distribution of a prescription drug in interstate commerce, who is not the manufacturer or an authorized distributor of record for that drug, must provide to the person who receives the drug a pedigree for that drug.
Recalls - Similar to the food industry, when a recall is made, drug companies suffer twice: once from the massive logistics effort to pull their product from the supply chain
Counterfeiting in the supply chain - Visibility to origin and ownership of products could help prevent counterfeit drugs from reaching consumer markets. Offshore Drug Manufacturing - With the rise of the number of generic products and their lower margins, manufacturers are driven to go offshore to improve their competitiveness and profitability.
Diversion - Diversion is an unauthorized channel in the supply chain and is another form of counterfeiting. Channel corruption within the supply chain can distort profits and revenue distribution which often leads to additional black market activities and diminished brand value, particularly in Europe where borders are becoming virtual
State and Federal License Compliance - There are material which are federally and State wise controlled and should go in different tote if they appear on the same order from the customer. Order should get split into multiple deliveries if they have control materials in the orders and finally should get consolidated into a single invoice
EAI Integration – ERP solutions have integration with other Non-SAP application and data needs to be exchanged with other downstream systems. Resource and Supply Chain Planning for Healthcare Providers: it enables healthcare professionals to requisition medical supplies on the one hand and assess human and material resource schedules on the other.
The solutions provided by Arsin have matured over the period to an extend where the capabilities to Automate Testing of the complex Health Care business scenarios which are not the standard scenarios given by the SAP™ ERP solutions has been achieved.
Arsin solutions in health care domain also includes the automated testing of end-to-end business processes involving different SAP applications (i.e. SAP ERP, SCM, CRM, SRM and BI). Arsin testing capabilities have crossed the SAP applications boundaries, and the competency to test SAP integration with other non-SAP Applications has been achieved. This includes integration testing Applications built on Mainframe and AS/400. Application Integrators (Middleware) testing is a major challenge for many enterprises. Arsin’s solutions involve the Middleware testing as a part of integration testing which is a major challenge for many testing companies. The automation of middleware testing is often involve huge effort and requires technical skill.
Arsin solutions consists of the best of available off the shelf automation tools, Arsin’s QA Mapper™, Arsin’s Effecta™ validation engine and Arsin Framework for SAP Test Automation.